App / Slots
Every term in this glossary comes from a real screen or step inside 11kbd — game mechanics, wallet language, odds formats and account actions. If a phrase in the lobby, cashier or sportsbook ever stopped you mid-click, this is where you get a clear definition.
Knowing what a term means changes how you move through a platform. When you read RTP on a slot, you understand why one game holds differently from another. When a cashier screen asks for KYC documents, you know it is a verification step, not a block on your account.
Each family of terms belongs to a specific part of the platform. Knowing which screen a term lives on tells you exactly when it is relevant to your session.
Terms like RTP, volatility, payline and multiplier appear inside the game info panel — usually a small icon or info button on the slot or table game screen. Pragmatic Play and CQ9 titles typically show RTP where the provider has published it.
Asian handicap, over/under, decimal odds and handicap line all appear in the sportsbook column next to each fixture. Cricket markets — including IPL and BPL match lines — use these formats to express the value of each side.
Minimum deposit, e-wallet, transaction ID and processing status appear in the cashier section when you initiate a Nagad or Rocket transfer. Your account wallet shows each transaction with a status flag after the network confirms it.
Rollover, wagering requirement, eligible game, and expiry all appear in the terms attached to any active information. These conditions govern when a promotional balance converts to a balance you can withdraw through bKash or Rocket.
These are the terms that appear most often across slot, live casino and table game screens at 11kbd. Each definition covers what the term means in practice, not in theory.
RTP stands for Return to Player. It is the percentage of all wagered amounts a slot or game is designed to pay back over a large number of rounds.
House edge is the mathematical advantage a casino game holds over time, expressed as a percentage.
Volatility describes how often and how large a slot pays out relative to its base stake. High volatility slots pay less frequently but can deliver larger single-round returns. Low volatility slots pay more often in smaller amounts.
A wager or turnover requirement is the total amount you must stake before a promotional or bonus balance becomes withdrawable. If a requirement is set at 10x on a 500 balance, you must place 5,000 in qualifying bets before that balance can be sent to your Nagad or Rocket wallet.
A jackpot in slot terms is a prize-style feature built into the game — either a fixed top prize or a meter that grows with each bet placed across the network.
A live dealer game streams a real dealer operating physical cards or a roulette wheel from a studio, displayed on your screen in real time.
These terms cover the sportsbook, your payment flow and the account verification steps you will encounter at 11kbd. Each one has a specific meaning tied to a real screen or process.
Asian handicap is a betting format that removes the draw outcome by giving one side a fractional head start. A -0.5 handicap on a cricket favourite means that team must win outright for your bet to pay.
An over/under market sets a line — for example, total runs in a cricket innings — and you bet whether the actual result lands above or below it. The sportsbook sets the line; you pick the side. It appears on match pages across cricket, football and other categories in the 11kbd sportsbook.
Rollover is the number of times you must wager a promotional balance before it qualifies for withdrawal. It is the same concept as a wagering requirement. Rollover conditions, eligible game categories and the expiry date are written in the terms section attached to each information on your account page.
An e-wallet is a mobile-linked payment account — Nagad, Rocket or bKash — that holds a balance you can use to deposit and withdraw.
KYC stands for Know Your Customer. It is an identity verification step where you submit documents — typically a national ID — to confirm your account belongs to you.
A transaction ID is the unique reference number generated when you complete a deposit or withdrawal through Nagad, Rocket or bKash. It appears in your wallet app's transaction history and in your 11kbd account's payment record. Quoting it to support speeds up any query about a pending or unconfirmed transfer.
Terms only become useful when you can attach them to something on screen. Take volatility: when you open a CQ9 slot and see the info panel label it as high, that tells you to expect longer gaps between feature rounds — useful context before you decide your stake size.
Volatility and RTP labels appear here when the provider has published them. CQ9 and JDB titles often include this data. Use it before you start a session to match the game's rhythm to your preference.
Decimal odds and Asian handicap lines for cricket and football fixtures sit in this column. The handicap number next to a BPL match tells you the margin the favoured side must cover for a bet on them to pay.
Minimum deposit, transaction ID and processing status all appear here when you send funds through Nagad or Rocket. Keep the transaction ID from your wallet app until your account balance updates and shows confirmed.
Rollover multiple, eligible game categories and expiry date are written in the terms attached to any active information on your account. Read these before wagering so you know which game rounds contribute to the rollover count.
If a term on screen does not match a definition here, or a cashier step uses language you have not seen before, the routes below connect you with 11kbd support. Use the same channel to query a transaction status or KYC step.
Open the chat widget from the lobby or account page to reach support in real time. Have your account number and any relevant transaction ID ready to share so the agent can locate your record quickly.
Send a detailed message through the contact address published on the 11kbd site. Include a screenshot of the term or screen in question and your registered mobile number to help the team match your query to your account.
The help section of the site covers common cashier steps, KYC requirements and information conditions in plain language. Check it first for Nagad and Rocket deposit queries — many cashier questions are answered there without needing to contact support.
These questions cover how the terms in this glossary connect to real actions inside the platform — from depositing through Rocket to reading a sportsbook line.
Open the game and look for the info or details icon — usually a small button on the game frame. If the provider has published RTP, it appears there. Pragmatic Play and Microgaming titles tend to include this data; not every title exposes it.
Check the information or information section of your signed-in account. The current rollover progress, eligible game categories and expiry date are displayed there. Stakes on ineligible game types do not count toward the requirement.
Copy the transaction ID from your Nagad app's transaction history, then open live chat or email support with that ID and your registered account number. Support can match the network record to your account and update the status.
The sportsbook assigns a run or wicket margin to the favoured side. Your bet pays only if that side covers the stated margin. For a BPL match, the handicap line and the decimal odds for each side appear side by side on the fixture page.
The KYC prompt in your account section lists the accepted document types. A national ID card is typically the primary document. Upload a clear image through the account verification screen; the status updates once the document is reviewed.
Rocket is available as a cashier route for deposits. For withdrawals, check the cashier section of your account — available withdrawal routes and any minimum amounts are listed there. Eligibility can depend on your local law and eligible region.